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The General Terms and Conditions of Sale ("GTCS") detailed below are intended to define the contractual relations between Milo Hats & Co (hereinafter referred to as the "Seller") and the Customer, and the conditions applicable to any purchase made through the merchant site, hereinafter referred to as the "Site".The Customer must be at least 18 years of age and have the legal capacity or be the holder of a parental authorisation allowing him/her to make an order on the Site.

The Seller reserves the right to modify or adapt these GTC at any time. The version of the GTC applicable to any sale is the one appearing online on the website at the time of the Order.

The purchase of a product through the Site implies the full and complete acceptance by the Customer of these GTC. The Customer must therefore read the GTC prior to placing any order, the GTC being available on the site.



Milo Hats & Co hats can only be used to promote articles of other brands within a strict framework. The identification of our brand on our products is MANDATORY on all social networks, e-shop, press articles. Our hats cannot be resold by third parties who do not have an official contract with Milo Hats & Co




The Customer wishing to place an order on the Seller's Site must :

- Browse the product sheets and add the desired items to the basket. - Validate the basket, which summarises the Products chosen by the Customer as well as the prices and related costs. - Provide information related to delivery by filling in the information requested on the Site (i.e.: surname, first name, postal address, e-mail address, telephone number) - Correct any input errors - Choose and validate the method of payment - Validate the order, which confirms the Customer's acceptance of the GTC, the Products purchased, their price and the associated costs.

It is the Customer's responsibility to ensure that the information provided is accurate, and the Customer shall be solely responsible for this. An e-mail summarising the Order (Product(s), price, availability of the product(s), quantity, etc.) shall be sent to the Customer by the Seller. All the data provided and the recorded confirmation shall constitute proof of the transaction.




The prices of the products are indicated on the Site in euros, including VAT. All prices displayed are calculated and include the value added tax (VAT) applicable in France. The Seller reserves the right to modify its prices at any time, but the Products will be invoiced on the basis of the prices in force at the time of registration and payment of the Order, subject to availability. Products are payable in cash at the time of the actual Order. Once the Customer has initiated payment, the transaction is immediately debited after the information has been verified. In accordance with Article L. 132-2 of the French Monetary and Financial Code, the commitment to pay by card is irrevocable. By communicating his bank details at the time of the sale, the Customer authorises the Seller to debit his card for the amount relating to the price indicated. The Customer confirms that he is the legal holder of the card to be debited and that he is legally entitled to use it. In the event of an error, or the impossibility of debiting the card, the Sale is immediately cancelled by operation of law and the order cancelled. Payment for purchases is made by credit card via the secure platform of our payment provider Stripe. Bank details are encrypted and cannot be intercepted. They are not communicated to the Seller.



Deliveries are made by La Poste. The delivery charges applicable to the Order are those indicated on the Site at the time of the Order. Orders are generally delivered within 7 working days in Metropolitan France. The products are delivered to the delivery address indicated at the time of the Order and the time period indicated.  Any parcel returned to the seller because of an incorrect or incomplete delivery address will be reshipped at the buyer's expense. The delivery time does not take into account the preparation time of the order. The Seller reminds that at the moment the Customer takes physical possession of the products, the risk of loss or damage to the products is transferred to him. It is the Customer's responsibility to notify the carrier of any reservations about the product delivered. If at the time of delivery, the original packaging is damaged, torn or open, the buyer must check the condition of the items. If they have been damaged, the buyer must refuse the parcel and note a reservation on the delivery slip (parcel refused because opened or damaged).



Orders will be processed within the limits of our available stocks. In case of unavailability of an item, you will be immediately informed of the foreseeable delivery time and the order of this item may be cancelled upon request. The Customer may then request a credit note for the amount of the article or a refund.


Any Customer, considered as a consumer within the meaning of the Consumer Code, ordering on the Seller's Site for non-professional needs, has a withdrawal period of fourteen days from the delivery of the order to return the product to the Seller for exchange or reimbursement, without penalty, the cost of return being borne by the Seller, except if the products in the same order are returned in several shipments, or if the order is delivered outside mainland France. Subject to the perfect condition of the returned product, the refund will be ensured by the Seller, according to the means of payment of his choice, within a maximum period of thirty days as from the date on which the Customer will have exercised his right of retraction. However, the Customer is informed that the right of withdrawal does not apply to products made to the Customer's specifications, such as custom-made products. The right of withdrawal shall be exercised by filling in and sending the withdrawal form available in the appendix by e-mail to the address: 



All products supplied by the Seller benefit from the legal guarantee provided for in articles 1641 and following of the Civil Code.In addition, the Customer also benefits from the guarantee of conformity of the products, provided for in articles L. 211-4 and following of the Consumer Code.The Customer may return to the Seller a product presenting a defect or a quality problem within 3 months of the date of purchase. To do so, please contact us at this address: . However, if the Customer's choice entails a manifestly disproportionate cost for the Seller, he may proceed according to the method of his choice. If the repair and replacement of the product are impossible, the Customer may return the product and be reimbursed the price. The reimbursement of the price is also possible if the solution requested by the Customer cannot be implemented within one month following the complaint of the purchaser.In all cases, the application of the guarantee for non-conformity of the product will take place at no cost to the Customer.All complaints under this article must be made by post to the following address: 8 allée du pignon vert, 78860 Saint Nom la Breteche, France.




The website is published by the micro-enterprise Milo Hats & Co, registered in the register of businesses and companies under the SIRET number 890 177 504. VAT not applicable, article 293B of the CGI. Email :


All elements of the site, in particular all graphic, sound and textual elements, including the underlying technology and the presentation of the products, are the exclusive property of Milo Hats & Co. All reproductions and representations of the site are subject to the prior agreement of MiloHats & Co. The name "Milo Hats & Co" has been registered as a trademark with the INPI (national number 4660357). Consequently, any reproduction of this trademark, not authorised by Milo Hats & Co, constitutes an act of infringement liable to criminal and civil proceedings.



All the information you provide is only used in the context of your commercial relationship with In accordance with the provisions of Article 27 of the French Data Protection Act of 6 January 1978, the Customer has the right to access, modify, rectify or delete data collected by simply contacting the Seller at the following address: . Your banking information is never in our possession. Transactions are processed entirely by the secure payment module of our partner Stripe.

The Site uses cookies (connection cookies), which the user is informed of when he/she arrives on the website, and which make it possible to record information relating to the computer's navigation on the website. These cookies are installed only after acceptance by the user, the continuation of the navigation on the website being considered as acceptance. The user may oppose the use of these cookies by configuring his browser, knowing that access to certain services may require prior acceptance by the user of cookies.




"Force Majeure" means any external, irresistible and unforeseeable circumstances beyond the reasonable control of the party suffering a force majeure event.

In the event that Milo Hats & Co is prevented or delayed by force majeure in the performance of its obligations, Milo Hats & Co undertakes to inform the Customer within 96 hours specifying the precise elements constituting the force majeure and the reasonably foreseeable duration of the delay or prevention. Milo Hats & Co will then be released from the responsibility linked to the non-execution or the delay in the execution of its obligations, but undertakes to use its best efforts to resume the full execution without delay. In such a case of force majeure, Milo Hats & Co will be able to terminate the order or any part of it at its own discretion, without liability, on condition that it reimburses the Customer for the sums already paid. In no way shall the Customer be able to invoke a case of force majeure to free itself, even temporarily, from an obligation to pay a sum of money.




For the attention of Milo Hats & Co:I/We (*) hereby notify you (*) of my/our (*) withdrawal from the contract for the sale of the following goods (*)/provision of services (*):Ordered on (*)/received on (*):Name of the consumer(s):Address of the consumer(s):Signature of the consumer(s) (only in the case of notification of this form in paper form):Date:(*) Strike out what is not relevant.

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